Cookies Policy

This Cookies Policy (“Policy”) explains the use of cookies and similar technologies by Sollogs Customs & Global Trade FZE LLC (“Sollogs”, “we”, “us”, or “our”) on its Web Portal (“Portal”), and the choices available to users regarding cookies. This Policy is part of ’s Privacy Policy.

By visiting the Portal, you will be asked to consent to the use of cookies in accordance with this Policy. If you accept, cookies will be stored on your device.

1. What is a Cookie?

A cookie is a small text file sent by us to your computer, mobile device, or browser, which enables Sollogs features and functionality. Cookies are unique to your account or browser and may be stored for varying periods of time.

Cookies may be:

• Session Cookies: Temporary cookies that last only while your browser is open and are automatically deleted when you close your browser.
• Persistent Cookies: Cookies that remain on your device until you or your browser delete them, or until they expire. Persistent cookies help the Portal recognize your device when you return and improve your browsing experience.

For more information on cookies, you may visit: https://en.wikipedia.org/wiki/HTTP_cookie

Purpose of Cookies

Cookies are used to:

• Remember your preferences and settings;
• Enable certain functionalities of the Portal;
• Analyze usage patterns and improve user experience;
• Provide personalized content and services.

Your Choices

You may choose to disable or delete cookies at any time using your browser settings. Please note that some features of the Portal may not function properly if cookies are disabled.

Consent

By continuing to use the Portal, you consent to the use of cookies as described in this Policy. You may withdraw consent at any time by adjusting your browser settings.

2. Does Sollogs Use Cookies?

Yes. Sollogs uses cookies and similar technologies, such as Pixel Tags and Web Beacons, on the Portal. We use both session cookies and persistent cookies.

• First-party cookies: Set and accessed by Sollogs on domains operated by Sollogs and its corporate affiliates (collectively, the “Portal”).
• Third-party cookies: Used by external providers, such as Google Analytics, to help analyze user behavior and improve the Portal.

3. How Does Sollogs Use Cookies?

Cookies are used for a variety of purposes, including:

• Account and session management:
  • Some cookies are associated with your account and personal information to remember that you are logged in and to track which workspaces or services you are using.
• Analytics and customization:
  • Other cookies are not tied to your account but are unique to your browser/device. These cookies allow Sollogs to analyze usage patterns, measure performance, and deliver customized experiences.
• Enhanced experience:
  • Cookies help recognize you when you return to the Portal, remember your preferences, and provide a personalized experience consistent with your settings.
  • They also improve speed, security, and overall functionality of your interactions with the Portal.

4. Categories of Cookies and Their Uses

Category of Use	Type of Data / Purpose
Authentication	If you are signed in to our Services, cookies help us display the correct information and personalize your experience.
Security	Cookies enable and support security features, helping us detect and prevent malicious activity.
Preferences, Features, and Services	Cookies record your language preference and communication settings (if available). They assist with form completion, provide features, insights, and customized content, and enhance overall Portal functionality.
Marketing	Cookies may be used to deliver marketing campaigns and track their performance. Third-party partners may also use cookies to provide information about your interactions with their services, subject to their own policies.
Performance, Analytics, and Research	Cookies help measure Portal and Service performance. They are used to understand, improve, and research products, features, and services, including creating logs and recording access across devices (e.g., work computer, mobile device).

5. How Cookies Are Used for Advertising

Cookies and other advertising technologies, such as beacons, pixels, and tags, are used to help Sollogs and our partners deliver more relevant marketing to users who may be interested in our products and services.

These cookies also allow us to:

• Measure the effectiveness of advertising campaigns;
• Conduct aggregated research, auditing, and reporting;
• Track when and how content has been displayed to users.

By using these technologies, we can provide more personalized and efficient advertising while protecting your privacy.

6. Managing Cookies and Opting Out

If you prefer not to allow cookies, or if you want to remove existing cookies, most web browsers provide tools to help you manage cookies to suit your preferences. Some browsers allow you to set rules on a site-by-site basis, giving you greater control over your privacy.

Browser Cookie Management

You can consult the help pages of your browser for instructions on managing cookies:

• Google Chrome
• Internet Explorer / Edge
• Mozilla Firefox
• Safari (Desktop & Mobile)
• Opera (Desktop & Mobile)
• Android Browser

For other browsers, please refer to the documentation provided by the browser manufacturer.

Opting Out of Interest-Based Ads

You can also opt out of interest-based advertising on your device:

• On iPhone or iPad, adjust your device settings to control whether you see interest-based ads.
• On Android devices, change the settings for ads in your device’s privacy menu.

Important Note

Disabling or limiting cookies may affect your experience on the Portal and its applications. Some services may not function properly or may lose personalization, such as:

• Saving login information
• Remembering your preferences and customized settings
• Accessing certain features or content

By managing cookies carefully, you can balance your privacy preferences with functionality.

7. Changes to This Cookies Policy

Sollogs may update or modify the types of third-party service providers that place cookies on our Portal, or make other changes to this Cookies Policy, at any time.

• Publication: Updated versions of this Policy will be posted on the Portal.
• Notification: Unless additional notice or consent is required by applicable law, posting the revised Policy on the Portal serves as your official notification of any changes.
• Continued Use: Your continued use of the Portal after changes have been posted constitutes your acceptance of the updated Cookies Policy.